Xbox Series X Won't Read Disc – Here's What You Need To Know

The Problem:

If you’re a gamer, you know how frustrating it can be when your console won’t read a game disc. Unfortunately, this is an issue that many Xbox Series X owners have been facing lately. The console is supposed to be one of the most advanced gaming machines on the market, so why is it having trouble reading discs?

The Cause:

There can be a number of reasons why your Xbox Series X won’t read a disc. One of the most common causes is a dirty or damaged disc. If the disc has scratches or smudges on it, the console may not be able to read it properly. Another possible cause is a dirty or damaged disc drive. If the drive is dirty or has been damaged, it may not be able to read discs properly.

The Solution:

Thankfully, there are some things you can do to fix the problem. Here are some steps you can take:

Step 1: Clean the Disc

If your disc is dirty or smudged, you can clean it with a microfiber cloth. Make sure to wipe the disc gently from the center to the outer edge. Avoid using any harsh chemicals or abrasive materials as they can damage the disc further.

Step 2: Clean the Disc Drive

If the disc is clean and still won’t read, you may need to clean the disc drive. You can use a can of compressed air to blow any dust or debris out of the drive. Be sure to hold the can upright and don’t shake it, as this can damage the drive.

Step 3: Check for Damage

If neither of the above steps work, you may need to check for damage to the disc or the disc drive. Look for any scratches or cracks on the disc, and inspect the disc drive for any visible damage. If you find any damage, you may need to replace the disc or the console.

Step 4: Contact Xbox Support

If none of the above steps work, you may need to contact Xbox support. They can provide further assistance and may be able to repair or replace your console if necessary. You can contact Xbox support by phone, live chat, or email.

Preventing the Problem:

Of course, it’s always better to prevent the problem from happening in the first place. Here are some tips to help you avoid disc reading issues:

Tip 1: Handle Discs Carefully

Always handle your game discs with care. Avoid touching the shiny side of the disc, and don’t place it on any rough surfaces. Always store your discs in their cases when not in use.

Tip 2: Keep Your Discs and Console Clean

Regularly clean your game discs and console to prevent dust and debris from building up. You can use a microfiber cloth to clean both your discs and your console.

Tip 3: Keep Your Console Updated

Make sure to keep your Xbox Series X updated with the latest software updates. These updates can help fix any bugs and improve the overall performance of your console.


In conclusion, if your Xbox Series X won’t read a disc, there are a number of things you can do to fix the problem. By following the steps outlined above, you can hopefully get your console back up and running in no time. And by following the prevention tips, you can avoid disc reading issues in the future. If all else fails, don’t hesitate to contact Xbox support for further assistance. Happy gaming!

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