Spotify Won't Work On Roku: Troubleshooting Tips And Solutions


If you’re a music lover, chances are you use Spotify to stream your favorite tunes. And if you’re a Roku user, you know how convenient it is to have all your entertainment options in one place. But what happens when you try to use Spotify on your Roku and it doesn’t work? Don’t worry, we’ve got you covered. In this article, we’ll explore some common issues and provide solutions to help you get back to jamming out to your favorite songs.

Problem 1: Can’t Find the Spotify App on Roku

The first issue you might encounter is not being able to find the Spotify app on your Roku. This could be because it’s not installed, or it could be hidden in your channel list. To install the Spotify app, go to the Roku Channel Store and search for “Spotify.” Once you find it, select “Add Channel” and follow the prompts to install it on your device. If you’ve already installed Spotify but can’t find it, try going to your Roku Home screen and scrolling to the right until you see the “Search” option. Type in “Spotify” and see if it appears in your results. If it does, select it and it should take you directly to the app.

Problem 2: Spotify App Crashes on Roku

Another issue you might encounter is the Spotify app crashing or freezing on your Roku. This can be frustrating, especially if you’re in the middle of listening to your favorite playlist. One solution is to try clearing the cache on the Spotify app. To do this, go to the Roku Home screen and select the Spotify app. Then press the * key on your Roku remote and select “Remove channel.” Once you’ve uninstalled the app, go back to the Roku Channel Store and reinstall it. If clearing the cache doesn’t work, try restarting your Roku device. Simply unplug it from the power source, wait a few seconds, and plug it back in. Then try opening the Spotify app again.

Problem 3: Spotify App Won’t Connect to Wi-Fi

If you’re having trouble connecting to Wi-Fi within the Spotify app, there are a few things you can try. First, make sure your Roku device is connected to Wi-Fi and that the signal is strong. You can check this by going to “Settings”> “Network” on your Roku Home screen. Next, try restarting your router by unplugging it from the power source and plugging it back in. This can sometimes resolve connectivity issues. If that doesn’t work, try resetting your Roku device to its factory settings. To do this, go to “Settings”> “System”> “Advanced system settings”> “Factory reset.” This will erase all your Roku settings and data, so make sure you’re okay with that before proceeding.

Problem 4: Spotify App Won’t Play Music

If you’re able to open the Spotify app but can’t play any music, there could be a few different causes. First, make sure you have a stable internet connection. If your Wi-Fi signal is weak or you’re experiencing connectivity issues, this could prevent Spotify from streaming music. Next, check to see if your Spotify account is active and in good standing. If you’ve canceled your subscription or there’s an issue with your payment method, you may not be able to access the app. Finally, try logging out and logging back into your Spotify account within the app. Sometimes this can resolve playback issues.


Spotify not working on your Roku can be frustrating, but with a little troubleshooting, you can usually get it back up and running. Whether you’re having trouble finding the app, experiencing crashes or connectivity issues, or can’t seem to play any music, try the solutions we’ve outlined in this article to get back to enjoying your favorite tunes.

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