If you’re a PS4 gamer, then you know how frustrating it can be when the console fails to recognize a disc. This issue can occur due to various reasons, including scratches on the disc, problems with the console’s hardware, and outdated software. In this article, we’ll provide you with some tips and tricks on how to fix the PS4 unrecognized disc problem in 2020.
1. Clean the Disc
One of the most common reasons why your PS4 may not recognize a disc is due to dirt or dust on the disc’s surface. To fix this issue, you can clean the disc using a microfiber cloth or a soft cotton cloth. Make sure to wipe the disc in a circular motion from the center to the outer edge.
2. Check for Scratches
If your PS4 still fails to recognize the disc after cleaning it, then check for scratches. Scratches can prevent the console from reading the disc’s data correctly. You can try using a scratch repair kit or take the disc to a professional repair service.
3. Update the PS4 Software
Outdated software can also cause the PS4 to fail to recognize a disc. To fix this issue, you need to update the console’s software to the latest version. You can do this by going to the Settings menu, selecting System Software Update, and following the on-screen instructions.
4. Rebuild the PS4 Database
If the PS4 still fails to recognize the disc after updating the software, then you can try rebuilding the console’s database. This process can fix any corrupted data or files that may be causing the issue. To rebuild the database, turn off the PS4, hold down the power button until you hear two beeps, and select Rebuild Database from the Safe Mode menu.
5. Check the PS4 Hardware
If none of the above methods work, then the issue may be with the PS4’s hardware. You can check for any physical damage to the console’s disc drive or try replacing it with a new one. You can also contact Sony’s customer support for further assistance.
The PS4 unrecognized disc problem can be frustrating, but there are several ways to fix it. From cleaning the disc to updating the console’s software, you can try different methods to get your PS4 back to working order. If all else fails, then it may be time to contact Sony’s customer support or take your console to a professional repair service. We hope this article has provided you with some valuable tips and tricks for fixing the PS4 unrecognized disc problem in 2020.