Ps4 Losing Internet Connection: Common Causes And Solutions


As a gamer, there’s nothing more frustrating than losing your internet connection in the middle of a game. If you’re a PS4 owner, you may have experienced this issue before. In this article, we’ll explore some of the common causes of PS4 losing internet connection and provide you with some solutions to fix this problem.

Common Causes of PS4 Losing Internet Connection

1. Router Issues

The first thing you should check is your router. Make sure it’s properly connected to the modem and that it’s getting enough power. Also, check if there are any firmware updates available for your router. If your router is outdated, it may not be able to handle the traffic from your PS4, resulting in a lost connection.

2. Network Congestion

Another common cause of PS4 losing internet connection is network congestion. If there are too many devices connected to your network at the same time, it can slow down the connection and cause it to drop. Try disconnecting some devices and see if that improves the connection.

3. Distance from the Router

If your PS4 is too far away from your router, it may not be able to get a strong signal. This can result in a lost connection. Try moving your PS4 closer to the router or use a Wi-Fi extender to boost the signal.

4. DNS Issues

DNS (Domain Name System) is responsible for translating website names into IP addresses. If there’s an issue with your DNS server, you may experience connection problems. You can try changing your DNS server to a public one like Google’s ( or Cloudflare’s (

Solutions to PS4 Losing Internet Connection

1. Restart Your PS4 and Router

The first thing you should try is restarting your PS4 and router. This will clear any temporary glitches and may solve the problem. Make sure to turn off your PS4 properly and unplug your router for at least 30 seconds before plugging it back in.

2. Check Your Network Connection

You can check your network connection on your PS4 by going to Settings > Network > Test Internet Connection. This will show you the status of your connection and any issues that may be causing the problem.

3. Use a Wired Connection

If you’re using a Wi-Fi connection, try using a wired connection instead. This will provide a more stable and faster connection, reducing the chances of losing the connection.

4. Enable UPnP

UPnP (Universal Plug and Play) allows devices to automatically discover and connect to each other on a network. Enabling UPnP on your router can help your PS4 connect to the network more easily.

5. Update Your PS4 Software

If your PS4 software is outdated, it may be causing compatibility issues with your router or network. Make sure to check for any software updates and install them if available.

6. Contact Your ISP

If none of the above solutions work, it may be an issue with your ISP (Internet Service Provider). Contact them and ask if there are any known issues in your area or if they can provide any assistance.


Losing your internet connection while gaming can be frustrating, but there are several solutions to fix the problem. By following the tips and solutions provided in this article, you should be able to get back to gaming without any interruptions. Remember to keep your PS4 and router updated and properly maintained to prevent any future connection issues.

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